SHIPPING & DELIVERY

All orders are carefully wrapped & packed by hand at Rallee HQ in Byron Bay, Australia.

SHIPPING IN AUSTRALIA

FREE SHIPPING

On orders over $100
Shipping 3 – 5 business days

STANDARD SHIPPING
$10.00

Get your order delivered within 3 – 5 business days with our cost-effective standard shipping option.

EXPRESS SHIPPING
$15

Get delivery even faster using Australia Post eParcel Express with an estimated delivery time of 2 – 3 business days (in metro areas)

NEW ZEALAND

*FREE SHIPPING

*On all orders over $150 AUD
Otherwise $25 AUD for all orders less than $150 AUD
Orders will be sent via a trackable method with either Australia Post or DHL.

INTERNATIONAL SHIPPING

*FREE SHIPPING

*On all orders over $250 AUD.
Otherwise $50 AUD for all orders under $350 AUD.
 Orders will be sent via a trackable method with either Australia Post or DHL.  Most orders arrive in USA in 5 – 7 business days

INTERNATIONAL TERMS

International orders are sent with the most premium signature service available via Australia Post or DHL. All orders include tracking and customers will receive tracking updates via email.

*PLEASE NOTE – Shipping rates do not include any relevant country import duties, foreign taxes or other fees which may be imposed as this is the responsibility of the customer. Check with your local customs office for further information. 

**Whilst we endeavour to serve Rallee to as many places as possible, some far-flung addresses generate shipping costs that far exceed the price we can reasonably pay. When this occurs we will contact the customer to discuss their options.

RETURNS

If you decide to return a product because you have changed your mind, you don’t like it or it doesn’t fit, please email hello@ralleeclub.com