SHIPPING & DELIVERY
All orders are carefully wrapped & packed by hand at Rallee HQ in Byron Bay, Australia.
SHIPPING IN AUSTRALIA
FREE SHIPPING
On orders over $150
Shipping 3 – 5 business days
STANDARD SHIPPING
$10.00
Get your order delivered within 3 – 5 business days with our cost-effective standard shipping option.
EXPRESS SHIPPING
$15
Get delivery even faster using Australia Post eParcel Express with an estimated delivery time of 2 – 3 business days (in metro areas)
UNITED STATES
*FREE SHIPPING
*On all orders over USD $150
Otherwise USD $20 for all orders less than USD $150
Orders will be sent via a trackable method with either Australia Post or DHL.
NEW ZEALAND
*FREE SHIPPING
*On all orders over AUD $150
Otherwise AUD $25 for all orders less than AUD $150
Orders will be sent via a trackable method with either Australia Post or DHL.
INTERNATIONAL SHIPPING
*FREE SHIPPING
*On all orders over $250 AUD.
Otherwise $30 AUD for all orders under $250 AUD.
Orders will be sent via a trackable method with either Australia Post or DHL. Most orders arrive in USA in 5 – 7 business days
INTERNATIONAL TERMS
International orders are sent with the most premium signature service available via Australia Post or DHL. All orders include tracking and customers will receive tracking updates via email.
*PLEASE NOTE – Shipping rates do not include any relevant country import duties, foreign taxes or other fees which may be imposed as this is the responsibility of the customer. Check with your local customs office for further information.
**Whilst we endeavour to serve Rallee to as many places as possible, some far-flung addresses generate shipping costs that far exceed the price we can reasonably pay. When this occurs we will contact the customer to discuss their options.
RETURNS
Order didn't work out? No sweat, we want you to be 100% happy with your purchase! We gladly accept returns for items in original unworn condition with tags attached. Returns must be lodged within 30 days from the date you received your goods, and we will provide you with a store credit or refund.
Please email info@ralleeclub.com and we will coordinate the return for you.